Becoming a Family's Photographer

I've received a wonderful acceptance from one of my customers; they identified me as their "Family Photographer" in an email sent to attendees at their sons christening. I had no idea how embracing and warm being identified as a family's photographer could be. I have all ways maintained the same sincerity and genuine engagement with members of this family for many years now. I offered my best advice when we were discussing the logistics of the christening ceremony. Most revealing was the family's acknowledgment of their sense of how expensive my services were and how much value they felt they received for the cost of my services. I think this is a testament to the value of relationship to service. People feel good about spending money for things that capture the evidence of their joy or happiness. I will commit myself to increasing their satisfaction to the point where they feel that I'm undercharging for a service that exceeds all of their expectations and contributes so much joy to their lives; both now and for generations to come.